Privacy Policy

1. Data Controller

SoyFlorong, headquartered in Dublin, Ireland, acts as the data controller for personal data processed through our services and website.

2. Data Collection

We collect personal data when you submit forms, attend courses, request resources, or communicate with us. Data may include names, contact details, job titles, and organisation information.

3. Purpose of Processing

Data is used to deliver courses, manage enquiries, provide relevant updates, customise learning experiences, and comply with contractual obligations.

4. Legal Basis

We rely on consent, contractual necessity, and legitimate interests to process data. We ensure our interests do not override your fundamental rights.

5. Data Retention

Personal data is retained only as long as necessary to fulfil the purposes outlined. We review retention schedules annually.

6. Sharing with Third Parties

We may share data with trusted delivery partners, facilitators, or technology providers who support our services. All partners adhere to data protection obligations.

7. International Transfers

Where data is transferred outside the European Economic Area, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent protections.

8. Data Subject Rights

You may request access, correction, deletion, restriction, or portability of your data. Requests can be submitted via [email protected].

9. Security Measures

We employ technical and organisational measures, including encryption, access controls, and staff training, to protect personal data.

10. Marketing Preferences

You may opt out of marketing communications at any time. We continue to send transactional information necessary for service delivery.

11. Cookies

Our use of cookies is detailed in the Cookie Policy. You can manage preferences through browser settings or our consent tools.

12. Contact and Complaints

If you have concerns about data processing, contact us at [email protected] or lodge a complaint with the Irish Data Protection Commission.